The Walt Disney Company Lead, Entertainment in China
Provide exceptional service to guests & internal partners at the Shanghai Disney Resort & off-property events , ensure consistent performance of choreographed routines and performer interactions in the style of the Character including interactions with park Guests, maintain the atmosphere and character operation, & ensure performance quality, at the Shanghai Disney Resort, and provide leadership and guidance to Entertainment Cast to ensure optimal operational efficiency and performance quality.
Promote a healthy and safe working environment. Monitor performance areas for cleanliness and safety hazards
Observe atmosphere performer, Character and Entertainment Host performances in the Parks, Hotels and off-property events to ensure quality
Monitor set schedules to achieve efficient operation and ensure they are followed
Be familiar with entertainment schedules, entertainment offerings, lay out and daily schedules of the Resort
Maintain efficient operation of performance locations by ensuring that lines move in a timely manner while preserving the Guest experience
Actively interact with Guests and assist in facilitating the character interaction by ensuring all Guests are able to meet the characters in a quality manner. Anticipate and resolve Guests concerns
Continually provide Cast Members with positive and corrective feedback
Maintain, enforce, and communicate Company and department policies and procedures
Be a motivator and promote a fun and positive working environment
Keep management and other Leads informed of unusual situations that occur
Complete all assigned performance appraisals and show reporting in a timely manner
Understand and maintain the character brand
To perform any other duty as assigned by your leaders
Will need to work with chemicals and lift heavy objects sometimes
Basic Qualifications :
Experience in leading a team of performers and delivering consistent performances
Fluent in Mandarin and Semi-fluent in English
Willing to work both indoor and outdoor
Working Schedule: Shanghai Disney Resort Cast Members might be scheduled to work shifts on nights, weekends and holidays. (can work 2 shifts)
Additional Information :
Shanghai Disney Resort will not authorize anyone or any third party to charge candidate. Please always reach to our official channels or platforms for recruitment relevant information.
Your work location is Shanghai Disney Resort in Chuan Sha, Pudong New Area, Shanghai.
You could take metro Line 11 to Shanghai Disney Resort.
You may only apply once in a six month period. If you have applied within the last six months, please log in to your account to view your current application status
We welcome disabled candidates to apply for our jobs
About Shanghai Disney Resort:
The resort is home to the Shanghai Disneyland theme park, two themed hotels – Shanghai Disneyland Hotel and Toy Story Hotel, Disneytown, a large shopping, dining and entertainment district, a Broadway-style theatre, Wishing Star Park and other outdoor recreation areas. Shanghai Disneyland is a Magic Kingdom-style theme park featuring classic Disney storytelling and characters but with authentic cultural touches and themes tailored specifically for the people of China. As we continue to develop this magical destination, we’re looking for a variety of world-class professionals including front line Cast Members and an innovative development team to help our plans take shape.
Job ID: 547724BR
Job Posting Company: Disney Parks & Resorts