The Walt Disney Company Director-Merchandise in China

Shanghai Disney Resort is seeking exceptional talent to lead the Merchandise organization. This person will be responsible for setting the Merchandise business strategies in the short term and long term; hold accountability for the financial results for the Shanghai Disney Result Merchandise business; manage the creative, product design & development, Merchandise planning, visual presentation and store operations teams; and provide strong leadership to a combined team of over 1200 team members including front of house staff, leaders and managers, and back of house professionals.

Responsibilities :

  • Lead the teams in creating, validating, analyzing and executing merchandise plans to achieve business results

  • Strategize and establish financial plans in partnership with the Finance and Revenue Management teams to reflect merchandise business strategies

  • Accountable for all financial deliverables including developing annual budgets, revenue goals, stock turn goals and overseeing all purchase orders

  • Provide vision, leadership and direction for achieving guest, cast and financial objectives, developing strategies that will ensure success in these areas and supporting Disney global initiatives

  • Be responsible for day-to-day operational readiness and profitability of all Merchandise locations under the Shanghai Disney Resort Merchandise business

  • Partner with Merchandise counterparts in The Walt Disney Company to develop organizational plans, project milestones, etc. as part of the overall resort development planning

  • Lead all key projects aimed at improving profitability and managing cost of sales improvements for all the functional areas of the team

  • Foster a positive, responsive, and motivating environment that ensures "world-class" guest service; lead the team and develop strong working relationships with cross-functional divisions to ensure timely and hospitable guest service; adapt to changing business environments and goals

  • Be a passionate and committed champion of high quality and innovative merchandise experiences

  • Drive creativity for new interactive experiences, products and assortments in merchandise by collaborating with all business partners

  • Ensure compliance with all corporate, legal, resort, union and ethics standards

  • Review all merchandise orders to ensure compliance with company objectives

  • Support identification of Merchandise research needs

  • Partner with Human Resources Business Partners to recognize and develop high performing cast members; be responsible for team building, build succession plan as the team grows; embrace and maintain Disney culture

Basic Qualifications :

  • Bachelor's degree or equivalent in business and/or finance

  • Minimum 10+ years of merchandise planning, product development and retail management experience, with 5+ years in a management role. Experience with Disney Brands and intellectual property areas is preferred

  • Extensive knowledge of retail management, buying, product development, design and assortment planning

  • Experienced leading, guiding and completing projects to achieve performance objectives and revenue goals

  • Excellent planning and financial budgetary skills with demonstrated profit and loss accountability

  • Proven leadership in leading and developing a successful team and an ability to motivate cast members

  • Proven experience leading across multiple functions and proven ability to develop policies and guidelines for large-scale operations

  • Demonstrated ability to drive business results and manage simultaneous priorities

  • Willingness to work and integrate with multiple partners, resilience to work within a complex and diverse organization and ability to find creative solutions

  • High degree of managerial, analytical and communication skills

  • Proficiency in writing, reading and speaking in English and Mandarin

  • Demonstrated computer proficiency with Internet and Windows software packages

  • Ability to travel between Shanghai and the U.S. on a regular basis

Additional Information :

Keyword: shdrprofessional

Job ID: 528742BR

Location: ,China

Job Posting Company: Disney Parks & Resorts