The Walt Disney Company Digital Business Manager in China

“We make magic.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

The Digital Business Manager serves in a chief of staff capacity for both the VP Digital Experience & eCommerce for the Asia-Pacific region. This role is within the Disney Parks & Resorts Digital (DPRD) organization and based in Shanghai, China.

DPRD leverages digital technology to grow a multi-billion eCommerce business as well as design & build end-to-end physical+digital guest experience for 120M+ annual guests across 5 LOBs globally - Theme parks, Photo-Imaging, Resorts & Transportation, Food & Beverage, and Merchandise. The team’s work spans Walt Disney World Orlando, Disneyland California, Disneyland Paris, Disney Cruise Lines, Hong Kong Disneyland, Shanghai Disney Resort, Disney Vacation club and Adventures by Disney.


Responsibilities :

  • Function as a thought partner to the VP of the APAC region. Serve as an integrator on a wide variety of initiatives to advance segment operations and maximize the overall effectiveness of the VP

  • Manage execution of internal-facing projects, business operations and work activities across designated areas of focus, i.e. eCommerce, Product

  • Develop high quality senior executive presentations that communicate strategy, drive decisions, and share results. Ensure a holistic strategy for leadership communication inclusive of digital, written and video formats for all key meetings

  • Analyze data to inform strategic directions, drive decisions, and tell a compelling story

  • Cultivate partnerships with key stakeholders to identify and recommend areas of opportunity, current/best practices, recommendations for improvements and implementation of initiatives

  • Partner with finance, HR and communications on various ad-hoc projects and business initiatives

  • Coordinate and facilitate leadership and other team meetings including guest coordination, notes taking, follow-ups and next steps

Basic Qualifications :

  • 3-5 years of work experience in management consulting, corporate strategy, digital media or a similar position of operational and analytical rigor

  • A self-starter who must be comfortable working both autonomously with minimal guidance and as a member of a collaborative cross-functional team

  • A strong learner who is naturally curious and can rapidly absorb information and key insights

  • Superior verbal and written communications skills, particularly the ability to communicate complex data sets and processes in an effective manner

  • Strong problem solving, critical thinking and prioritization skills, with persistent attention to detail

  • Familiarity with APAC digital landscape

  • High EQ and professional maturity, with demonstrated ability to engage at an executive level

  • Outstanding multi-tasking skills, organization skills and teamwork capabilities

Required Education :

BA or BS degree in related field

Preferred Education :

MBA from a top business school

Job ID: 558331BR

Location: ,China

Job Posting Company: The Walt Disney Company (Corporate)