The Walt Disney Company Disney Store: Cast Member Reading POP up! (Temporary 8hr contract) in Reading, United Kingdom

The Cast Member engages Guests in magical experiences throughout the Store, delighting them with stories, while providing options of quality, innovative product that meets their needs. They will provide an exceptional Service that will exceed the Guest’s expectations by focusing on the show that they experience to ensure that it is unique and memorable.

This position is for an 8 hr vacancy split across two 4hr shifts, between Sunday to Saturday each week.

Overtime will be available based upon your availability, performance and Company needs. Flexibility is preferred as well as varied shift patterns.

We can start as early as 8am and finish as late as 9pm weekdays and saturdays and 9am - 6pm on Sundays. We do have a delivery shift once a week starting at 6am if this is something you are available for as well.

Responsibilities :

  • Takes a proactive role in maintaining Disney brand standards.

  • Maintain a neat and organised Store both on stage and back stage so that product is clearly represented and available for replenishment.

  • Maintain and participate in producing company visual standards to present an outstanding Store environment.

  • Ensure that all new product is on stage so that the Guest can experience the most current assortment.

  • Assist with stock deliveries and replenishment to agreed standards. Participate in markdowns, event set-up and Stage Sets.

  • Achieve financial and productivity goals, as agreed with the management team, through appropriate actions and use of Guest service behaviours.

  • Sets priorities and manage time effectively and efficiently.

  • Welcomes every Guest with a smile and makes eye contact with them, accompanying them through the sales process.

  • Perform effective till transactions that enhance the Guest perception and observe all relevant SOPs protecting Company assets including cash handling

  • Perform scripted and non-scripted events for Guests in both one-on-one and group settings.

Basic Qualifications :

  • Passion for interacting with Guests of all ages.

  • Attention to detail and ability to prioritise Guests and tasks.

  • Retail/service experience preferred.

  • Time management and organisational skills.

  • Success in working in a team environment.

  • Good communication skills.

  • Professional appearance.

Preferred Qualifications :

Additional responsibilities and duties will be assigned based on the needs of the business.

Job ID: 545588BR

Location: Reading,United Kingdom

Job Posting Company: Disney Consumer Products and Interactive Media