The Walt Disney Company Specialist, Enterprise Workforce Technology in London, United Kingdom
We are looking for an experienced candidate to fill the position of Specialist, Enterprise Workforce Technology, based in Hammersmith London.
This department within Workforce Technology is responsible for Production support of HR applications: Candidate/Guest Facing platforms, Applicant tracking systems, Talent Pipeline Systems, Human Resources Management Systems, Integrated Vendor Systems and additional support across other HR platforms.
As part of Corporate, you’ll team with the best in the business to build one of the most innovative global business. Uniquely positioned at the center of an exciting, multi-faceted Company, the forward-thinkers at Disney Corporate constantly pursue new ideas and technologies to help the Company’s many businesses drive value, all the while gaining something valuable from the experience themselves. Come see the most interesting Company from the most interesting point of view.
Support issue resolution process, includes monitoring ticket queue, researching/analyzing, resolving and responding to users in a timely manner
Conduct system research and troubleshooting on source data
Conduct research and troubleshooting to validate system issues and bug resolutions
Support release cycle for our systems, including planning activities, testing recommendations to our clients, configuration, testing, and deploying functional release items and assist with end user communication
Attend meetings and capturing meeting notes
Assist with system documentation in appropriate repositories, including managing version control
Coordinate with project partners for resource and timeline coordination
Partner closely with COE (Center of Excellence) project managers for alignment and coordination
Minimal travel needed
Basic Qualifications :
Exposure to talent acquisition platforms in a Software as a Service environment including: Candidate/Guest Facing platforms, Applicant tracking systems, Talent Pipeline Systems, Human Resources Management Systems, and Integrated Vendor System
Ability to investigate, analyze and solve complex problems/issues
Ability to work in a fast-paced, integrated team environment with frequently changing priorities
Strong verbal and written communication skills
Ability to follow tasks through to completion and keep team informed on progress
Strong experience working on teams or other collaborative groups
Working experience with different software development lifecycles, including waterfall and agile methodologies
Bachelor degree, or equivalent years’ experience
Preferred Qualifications :
Knowledge of HR processes or systems
Experience with HR SaaS solutions
Company Overview :
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.
Job ID: 531285BR
Location: London,United Kingdom
Job Posting Company: Walt Disney International