The Walt Disney Company Analyst, Enterprise Workforce Technology (12 month FTC) in London, United Kingdom

We have an exciting opportunity for an experienced candidate as an Analyst to join the Workforce Technology team on a 12 month fixed term contract. This role is an integral part of the team and will support the maintenance and continuous improvements of all HR CORE applications. The responsibilities of this role will include reviewing, testing and troubleshooting using a project management style to manage workload and stakeholder request.

This opportunity will be part of the Workforce Technology team who are responsible for the sustainment of HR CORE applications including: candidate/guest facing platforms, application tracking systems, talent pipeline systems, human resource systems, integrated vendor systems, employee development systems and additional support across other HR platforms.

Responsibilities :

  • Support the release cycle for our systems, including assisting in review, testing and deploying functional release items, upgrades and bug resolutions

  • Project manage system enhancements, to then configure, report and interface the agreed changes, as well as regression test and manage expectations of the enhancement requestee

  • Conduct end-to-end testing of system enhancements and support its implementation to make sure that the delivered enhancement has met all requirements

  • Collaborate with functional and technical partners to coordinate application of upgrades or fixes

  • Support issue resolution process, includes monitoring ticket queue, researching/analysing, resolving and responding to users in a timely manner

  • Provide guidance and functional support to business partners

  • Maintains system security roles to support business needs

  • Conduct troubleshooting to validate system issues and bug resolutions

  • Assist with system documentation in appropriate repositories, including managing version control

  • Partner closely with stakeholders for alignment and coordination

  • Assist with the review of Enterprise Integrated Governance Requests for the creation of new system configuration from all Business Segments. Communicate with Sites to review business needs and system compatibility for each of their requests

  • Coordinate with Payroll, Benefits, Perks, and T&E to ensure Site Requests are compliant with the requirements of those departments

  • Assist with the Request Queue, maintaining a balance of the competing priorities of each of the Business Segments

  • Oversee and audit UAT process, ensuring accurate resolution of defects, a timely completion of Testing, and proper handling of data

Basic Qualifications :

  • Experience with HR Technology & applications in a Global organisation

  • Ability to investigate, analyse and solve complex problems/issues

  • Ability to work in a fast-paced, integrated team environment with frequently changing priorities

  • Strong verbal and written communication skills

  • Ability to follow tasks through to completion and keep team informed on progress

  • Strong experience working on teams or other collaborative groups

  • Working experience with different software development lifecycles, including SAP and agile methodologies

  • Knowledge of HR processes or systems


Company Overview :

At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilising and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

At Corporate, you’ll team with the best in the business to build one of the most innovative global businesses in any industry. Uniquely positioned at the centre of an exciting, multi-faceted Company, the forward-thinkers at Disney Corporate constantly pursue new ideas and technologies to help the Company’s many businesses drive value, all the while gaining something valuable from the experience themselves. Come see the most interesting Company from the most interesting point of view.

Job ID: 564642BR

Location: London,United Kingdom

Job Posting Company: Walt Disney International