The Walt Disney Company Specialist, Park Project Operations (5-months Contract) in Lantau Island, Hong Kong

Career with a Difference

Hong Kong Disneyland delivers world-class service and lifetime memories for our Guests. As a Cast Member, you will be an important part of the Disney Show. Working at Hong Kong Disneyland offers you the opportunity to participate in comprehensive training and experience excellent career development opportunities.

Interested in a career with a difference? Join us now!

Responsibilities :

  • To provide centralized integration for operation and back of the house Line of Businesses (LOBs). Collaborate closely with internal stakeholders including Sales, Revenue Management and Analytics, Business Solutions & Events, Cooperate Alliances and Operations LOBs to develop and execute the operation and communication plan of different projects/events/ mega events.

  • Be responsible for Operations Integration of new initiatives or projects. To develop and collaborate the operation and execution plan and communicate with the related LOBs, Cast Members and Guests.

  • To receive and understand event requests from initiating LOBs, such as Marketing, Business Solutions & Events, Public Affairs, Human Resources, and Sales teams. Resolve challenges, plan and coordinate Park Ops teams and related LOBs to fulfill special event requests accordingly.

  • To maintain high standard of integration and communication to internal parties for planning and executing the special events and projects.

  • Be presence at events to ensure smooth execution. Be able to react professionally to adhoc changes or challenges. Manage Guest expectations in the most professional manner in terms of Disney’s service qualities of Safety, Efficiency, Courtesy and Show.

Basic Qualifications :

  • Tertiary Education or Degree holder in Business Administration or Science preferred with minimum 4 years of relevant working experience

  • Strong interpersonal and communication skills

  • Knowledgeable in PC applications including MS Word, Excel and PowerPoint; and a good sense of operation or user requirement on software development or usage

  • Fluent in both written and spoken English and Chinese

  • The position requires to work beyond normal office hours which depends on job demand (on a shift basis)

  • Candidates with less experience will be considered as Associate Specialist, Park Project Ops (Temp Assignment)

Job ID: 574214BR

Location: Lantau Island,Hong Kong

Job Posting Company: Disney Parks & Resorts