The Walt Disney Company Manager, Internal Communications in Lantau Island, Hong Kong

We are looking for candidates who are articulate, creative and outreaching to tell the success stories of Hong Kong Disneyland Resort (HKDL) to our 7,000-strong Cast. The role reports directly to HKDL’s Vice President, Communications and Public Affairs and, as part of the leadership team, will take part in devising and executing the resort’s communications and engagement strategy to protect and promote reputation. The successful candidate will take charge of developing effective internal communications strategies to engage Casts at all levels in the resort, through creatively leveraging the rich content of the Disney brand and existing and new communications platforms. He/she would also work closely with internal partners in different lines of business for Cast engagement initiatives. In addition, he/she will also provide support for the resort’s executive communications initiatives both internally and externally.

Responsibilities :

  • Actively lead a team to effectively provide ongoing communication messaging and implement of the communication strategy through various tools, channels and delivery methods, targeting messages as appropriate based on job type, level and line of businesses.

  • Champion continuous improvement efforts to enhance the planning, project management, and delivery of messages to various internal audiences.

  • Ensure the effectiveness and timeliness of various communications channels and vehicles to support the business objectives of HKDL.

  • Manage the executive communications function, including internal and public speaking engagement support for HKDL senior executives, primarily the Managing Director and Steering Committee Members.

  • Work closely with broader Communications and Public Affairs leadership team to integrate and align internal/external messaging for all key audiences; cast, media, community and government. Integrate efforts with The Walt Disney Company (TWDC) Corporate Communications, WDPR Internal Communications partners and contribute proactively to global communication strategy planning as well as ensuring effective implementation at HKDL.

Basic Qualifications :

  • Bachelor’s degree holder in Communications, Public Relations, Journalism or equivalent, Master’s degree holder is preferred.

  • Minimum 6 years of working experience with solid experience communications, preferably at least 3 years in internal communications with extensive experience of planning and managing internal communication projects.

  • Demonstrated strategic thinking, problem solving skills, partnering/networking skills and leadership skills.

  • Experience of planning and managing communication projects.

  • Must possess working knowledge of Microsoft Word, Excel, PowerPoint and use of Microsoft Outlook, Intranet and Internet software programs. Familiarity with Mac OS a plus.

  • Strong in spoken, writing, editing, and presentation skills in both English and Chinese.

Job ID: 545642BR

Location: Lantau Island,Hong Kong

Job Posting Company: Disney Parks & Resorts