The Walt Disney Company Labor Relations Manager (Orlando) in Lake Buena Vista, Florida

“We make magic.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

Through strategic partnerships and collaboration we enable a culture of change by providing labor expertise for our organization.

Our goal is to be the most creative, innovative, engaged Labor Relations Team, demanding excellence in all that we do.

Responsibilities : Provide strategic guidance and consultation to all levels of Company leaders, including executives with regard to policy/practices/collective bargaining agreements and employment law by maintaining active knowledge of Human Resources issues, National Labor Relations Board case law and fostering positive labor/management relations. Work scope includes administering and interpreting collective bargaining agreements; interfacing with state and federal agencies, as necessary; assisting in negotiations planning, bargaining and contract implementation; building strong partnerships with management to enable business changes and working condition impacts that trigger effects bargaining; managing consultations, grievances and arbitrations via a technology case management system; representing Labor Relations on Human Resources and Operations on project management initiatives; facilitating/leading meetings and client training; making presentations and providing creative solutions to evolving departmental work enhancements and efficiencies. Able to strategically interact with all levels of leadership, independently manage a high-volume work scope, influence recommendations, activate decisions and contribute to a strong-performing team.

Basic Qualifications :

Labor Acumen / Business Strategy

  • Understanding of all aspects of labor and human resources related laws, regulations, policies , principles, concepts and practices, including but not limited to the NLRB, Title VII, EEO, ADA AND FMLA

  • Proven experience in all facets of labor negotiations and effects bargaining

  • Confident, progressive and professional interface with representatives of labor/union affiliates

  • Successful client relations and labor acumen credibility by providing counsel, analysis, risk identification and strategy regarding the administration and interpretation of Collective Bargaining Agreements

  • Proven ability to serve as the Company advocate for grievances and arbitrations

  • Strong analytical skills and savvy strategic business thinking in a complex, multi-dimensional, progressive multi-union environment

  • Represent management position and professionally respond to governmental agencies (e,g., EEOC, NLRB, etc.);

Client Support/Union Interface

  • Establish and maintain professional relations with client group(s); support a client system on the overall labor relations function including counsel, education, continuous performance improvement, trend analysis, business change impacts and effects bargaining

  • Strong confident presence to influence and sustain a positive momentum through significant fast-moving business changes

  • Professional poise to challenge issues and articulate labor acumen via case comparators, while working through business demands and at times, adversarial conditions

  • Ability to identify root-cause issues and provide progressive alternative options while identifying, analyzing and strategically presenting risk factors

Work Environment

  • Thrive in a constantly evolving workplace of multi-dimensional issues and complex growth initiatives for multiple collective bargaining agreements

  • Project management to deliver comprehensive and well-executed outcomes; progressively manage concepts and workplace matters with successful ability to resolve issues, differences and drive change in a thorough and creative manner

  • Confident, persuasive and impromptu ability to articulate perspective, influence and showcase effective verbal and written communication

  • Strong organizational and time management skills to independently manage a high volume of work scope

  • Thrive in a fast-paced, multi-tasking, deadline-driven environment that advocates and supports change

  • Solid technical business/executive writing skills to include writing bargaining proposals and contract language, preparing post-arbitration briefs and responses to agency charges

  • Proficient in technology and use of case management systems, SharePoint and project management systems

  • Presentation skills, to include storytelling, facilitation and advocacy for client/leadership training delivery programs

  • Embrace a powerful and creative culture that drives an acclaimed brand of products and services

Preferred Qualifications :

  • Bilingual

  • Leadership Experience

  • Proven experience in the field of labor relations

Required Education :

  • Bachelor’s Degree or equivalent work experience

Preferred Education :

  • MBA or JD degree

Company Overview :

The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences. Bring your individual talents here and discover for yourself why a career with Disney is the opportunity you’ve been looking for.

“It takes people to make the dream a reality.” Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Walt Disney Parks & Resorts means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true.

Job ID: 495745BR

Location: Lake Buena Vista,Florida

Job Posting Company: Disney Parks & Resorts