The Walt Disney Company Knowledge Management Intern, Corporate - Spring 2019 in Lake Buena Vista, Florida

Be a part of an innovative team and culture…

The Global HR Operations (GHRO) Process and Technology team is responsible for the strategic development of processes, technology, and tools to enable the dissemination of information to employees, managers, and HR partners throughout the Enterprise. Additionally, the team is responsible for providing HR services and workflow through self-service tools.

The GHRO Knowledge and User Experience team is responsible for the strategic development and maintenance of the GHRO knowledge base which includes agent, employee, and HR partner facing information. Additionally, this team is responsible for developing and executing the vision for the GHRO end user experience. This team is leading the strategic development, implementation and sustainment of Global HR Operations.

The expected results from this team include a Common Employee Experience enabled through consolidated, seamless technology and applied Common Processes.

Responsibilities : Make an impact...

  • Write and maintain content for the applicable knowledge portfolios which make up the GHRO knowledge base

  • Author specialized articles for D Tools HR

  • Perform special projects as assigned

Create Content...

  • Participate in the review and approval process for knowledge articles/items from conception to implementation

  • Author and update knowledge articles for D Tools HR leveraging standard practices

  • Communicate and follow up with partners submitting knowledge articles to inform them of the status of their submissions

  • Work with appropriate leaders internally and externally to gain approval of content

  • Author specialized articles intended on marketing Global HR Operations

Knowledge Innovation and Technology...

  • Identify new methods and technologies for delivering information to employees and cast members

  • Develop and deploy knowledge by leveraging multimedia technologies, such as graphics, audio, and video

  • Review trends in knowledge management and recommends process improvements and changes

Basic Qualifications :

What we are looking for…

  • Experience with content development and professional writing

  • Positive attitude and the ability to be proactive, resourceful, and flexible

  • Exceptional organizational skills

  • Strong written communication skills

  • Detail oriented and excellent follow-through skills

  • Experience with leveraging multimedia (graphics, audio, video) to communicate information to individuals

  • Extensive working knowledge of Microsoft Word, Outlook, Excel and PowerPoint.

Preferred Qualifications :

  • Exposure to or interest in learning HTML

  • Experience with updating websites

  • Experience with copywriting and/or editing

  • Ability to tailor writing product to follow establish style guide

Required Education :

  • Currently enrolled in an accredited college or university and taking at least one class, or be a recent graduate of an accredited college or university within the last six (6) months at time of application, or be currently participating in the Disney College Program, Disney Culinary Program or Disney Professional Internship Program

  • Pursuing a Bachelor’s degree in Business, Human Resources, Communications, Digital Media, Journalism or a closely related field

Company Overview :

The Walt Disney Company is the global leader in high-quality entertainment and innovative technology. Begin a career that delivers unparalleled creative content and experiences to audiences around the world.

Additional Information :

  • The approximate dates of this internship are January 2019 through early June 2019

  • Candidate must be available to work full time hours for the duration of the internship

  • Able to provide own housing and transportation in the Orlando area

  • Must not have completed one year of continual employment on a Disney internship or program

  • Must possess unrestricted work authorization

  • Must be at least 18 years of age

  • Required Materials - PDF version of resume must be uploaded at time of application

Job ID: 584982BR

Location: Lake Buena Vista,Florida

Job Posting Company: The Walt Disney Company (Corporate)