The Walt Disney Company Food & Beverage Server Assistant - Part Time in Kapolei, Hawaii

Responsible for creating an exceptional Aulani dining experience. Assist Severs as necessary to provide exceptional Guest service while bringing the story of Aulani to life in their interactions. May be involved with role playing or themed restaurants. May be responsible for greeting guests, for running food & drink orders and delivering items to guests in a timely manner. May assist server with bussing and anticipating other Guests needs.

Responsibilities :

  • Responsible for delivering orders to the Guest’s table or staging area in the dining room/lounge area

  • Responsible for welcoming and interacting with Guests in a positive and friendly manner

  • May deliver orders to the Guests in the pool service area

  • Delivers orders using designated pivot points

  • Checks receipts and assembles the order for the Guest

  • Knowledge and understanding of kitchen safety and sanitation including temperature requirements

  • Has good judgment of food quality and production, understands the impact of spoilage

  • Ensures that the food presentation is fresh and up to quality standards

  • Replenishes food and other serving items on the serving line as necessary

  • Anticipate Guests needs and assists with directions, event schedules, and other information or assistance as needed

  • May pre-bus tables or seat guests

  • May do “Side Work” pertaining to their craft including but not limited to cleaning work areas, stocking area, polishing silverware, fold/roll napkins

  • Replenishes supply of clean linens, silverware, glassware and dishes in dining room

  • Responsible for bussing tables, disposing of trash, maintaining the cleanliness of all restaurant areas, transporting dishes and silverware to the dish room, assembling Guest food orders and/or delivering them to the dining room

Basic Qualifications :

  • Excellent Hospitality skills

  • Ability to multi task and work in a very fast paced environment

  • Speed, accuracy and efficiency are required and ability to work well under pressure

  • Demonstrated ability to own and resolve guest situations

  • Self-directed (can complete tasks with minimal supervision)

  • Willing to follow instructions & take direction

  • Flexible/adaptable

  • Supportive of other cast working on your team

  • Can complete repetitious tasks while maintaining quality

  • Strong verbal communication skills

  • Willing to work outdoors even in inclement weather

  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events

Preferred Qualifications :

  • Previous restaurant experience; understanding of full service environment

  • Previous fine dining/table service experience preferred

  • Knowledge of Hawaiian/Japanese language preferred

Company Overview :

At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

Additional Information :


This role is Part-Time and requires full availability for any shift, a MINIMUM of THREE (3) days per week - Saturday AND Sunday required. For training purposes, extended availability for up to four (4) weeks may be required immediately following the start date.


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Keyword: Aulani Casting

Job ID: 547131BR

Location: Kapolei,Hawaii

Job Posting Company: Disney Parks & Resorts