The Walt Disney Company Senior Manager, Financial Systems in Celebration, Florida

At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

The Senior Manager, Disney Financial Systems (DFS) plays a key role in leading and supporting strategic project initiatives for DFS and Disney Worldwide Shared Services (DWSS). This role is additionally responsible for managing teams based in Florida and India that provide reporting, process improvement, and tool support for their respective client groups. The Senior Manager is responsible for the overall direction, coordination, implementation, execution, control, and completion of financial systems projects ensuring consistency with department strategy, commitments, and goals. This role manages and maintains responsibility throughout the project life cycle and during ongoing sustainment periods for financial and accounting-related activity. The Senior Manager is responsible for timely written and verbal communication and leads DFS and DWSS change management efforts for all assigned work efforts. This role ensures on-time and on-schedule delivery of tasks and deliverables and frequently partners with Enterprise Technology and other business teams. The Senior Manager leads, mentors, and develops direct reports to support assigned operational work efforts and project implementation.

The ideal candidate should have extensive experience with system implementations and client support at a Corporate or Segment level, preferably including robotic process automations or machine learning (cognitive) automations. The candidate should also be familiar with current business analytics tools, process improvement and project management methodologies, and technology infrastructure best practices.

Responsibilities : Project Leadership / Management

  • Liaises with Enterprise Technology and other DFS teams to drive system enhancements, upgrades and modifications across multiple process areas and segments; ensures system design supports business requirements.

  • Manages multiple large/complex projects covering multiple process areas.

  • Leads the requirements, resource management, implementation and support of finance system solutions for assigned projects.

  • Effectively communicates with management, stakeholders, subject matter experts and project team members.

  • Assists in developing project infrastructure for team (i.e. templates, project management methodology and execution)

  • Develops project plans with specific goals, strategy, staffing, scheduling, identification of risks, contingency plans and allotment of resources for each phase of the project.

  • Directs and coordinates activities of project personnel to ensure project progresses on schedule.

  • Prevent scope creep, record causes of change, and facilitate change requests to ensure impacts to schedule or budget, as well as forecasts, are approved and communicated in a timely manner.

  • Monitors project results against objectives, milestones and scope.

  • Develops solution testing, training and communication.

  • Obtains project signoff of completion and appropriately close-out.


  • Defines and drives long term strategy for Disney Financial Systems and related processes within their process areas.

  • Implements strategic plans participating in the selection of methods, tools, techniques, and evaluation criteria for obtaining results.

  • Leverages synergy opportunities across functions and businesses.

  • Makes sound business decisions that balance competing priorities.

  • Serves as a strategic business planning partner working with business units (within each Segment and across the Enterprise) and Enterprise Technology to formulate enhancement options to address specific functional issues / requirements.

  • Develops Strategy for obtaining/analyzing metrics to identify trends, process/system opportunities and recommends corrective action.

  • Recommends and implements process improvement/reengineering initiatives.

  • Maintains an in-depth knowledge of business specific objectives.


  • Promotes teamwork both internally and externally.

  • Manages team resources and ensures they are utilized appropriately.

  • Proactively recruits, retains and develops a diverse range of talented people.

  • Provides challenging work assignments and development opportunities.

  • Supports productivity and morale of the team.

  • Ability to positively confront issues and resolve conflict with sound judgment.

  • Ability to define a clear vision and motivate others to embrace change.

  • Ability to identify, plan and develop potential successors.

Basic Qualifications :

  • Minimum ten years of business experience with exposure to financial and accounting systems, preferably in a large organization that uses SAP

  • Minimum of 5 years leading automation or technology-enabled process improvement efforts at the Enterprise, Segment or Business Unit levels of the organization

  • Minimum 5 years work experience managing teams

  • Experience working within a matrix organization for a large company

  • Strong verbal and written communication skills for both technical and non-technical subjects/audiences

  • Strong ability to interact effectively and influence at all levels of the organization

  • Previous experience managing organizations with both direct and indirect reporting employees, preferably with some team members in a remote location

  • Strong relationship building and consensus building skills, with a highly professional “client service orientation”

  • Charismatic, dynamic leader and effective manager, who leads by example and will mentor a team to meet high profile objectives

  • Proven ability to partner with multiple project/specialty teams, including Enterprise Technology, Legal, vendors and key functional/business teams

  • Demonstrated ability to manage on-time delivery of effective solutions

  • Critical thinking and problem solving skills with a demonstrated ability to make decisions in a fast-paced environment

  • Ability to motivate and lead team to work together in a highly collaborative, efficient manner

  • Effective negotiation skills and proven contract development experience

  • Ability to prioritize effectively in a multi-tasking environment to enable strategic business objectives through the investment and delivery of enabling technology

  • Ability to use metrics to drive performance, efficiency and forecast improvements

  • Experience managing relationships with technology vendors

  • Demonstrated business acumen, ability to build credibility with internal clients and to navigate organizational structures

  • Demonstrated strong analytical skills, experience implementing complex financial processes and systems with an ability to discriminate between symptoms and root causes

  • Ability to focus on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends

  • Experienced in using the Microsoft Office applications (e.g., Word, Excel, PowerPoint, Visio, Project)

  • Ability to occasionally travel for business, domestically and potentially internationally

Preferred Qualifications :

  • PMP or other professional project management certification

  • Six Sigma certification

  • Experience implementing or managing robotic process automations (RPAs) or machine learning (cognitive) automations

  • Experience supporting a global operation

  • Experience in using Business Objects, Tableau and/or Cognos reporting tools

  • Experience developing end user training

  • Demonstrated experience managing process efficiency projects

  • Experience leading and championing change for projects

  • Experience working on business intelligence/data warehousing and reporting systems projects (e.g. Business Objects, Cognos, BW, Crystal Reports, MS SQL Report Builder or similar)

  • Project management experience using the Agile delivery methodology

Required Education :

  • Bachelor's Degree in Finance, Accounting, Information Technology, Business, or a related field

Preferred Education :

  • Graduate Degree in Finance, Accounting, Information Systems, Business Administration, or a related field (e.g., MAC, MBA, MIS)

Job ID: 553793BR

Location: Celebration,Florida

Job Posting Company: The Walt Disney Company (Corporate)