The Walt Disney Company Manager, Travel & Expense in Celebration, Florida

At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

DWSS Travel & Expense Management oversees the commercial card programs and expense reimbursement process for The Walt Disney Company. The organization supports all segments of the enterprise (domestic and international) such as Consumer Products, Corporate, Disney Interactive, Media, ESPN, Parks & Resorts, and Studios. Key responsibilities include: administering the T&E and Procurement Card policies globally; reimbursing employees business travel related expenses within Concur; auditing expense reports to ensure compliance to policy; reducing financial risk through personal use and fraud detection; governing business process improvements within Concur; and negotiating commercial card contracts and managing the bank issuer relationships.

The goals of Travel & Expense Management are to ensure transactions are processed timely and accurately, reduce fraud and financial risk, improve compliance and create value, improve overall T&E user experience, provide excellent customer service, continuous process improvement and promote cast development and professional growth.

Responsibilities :

  • Manage the team to ensure T&E Management operational objectives and efficiencies are met and deliver customer service for T&E end-users worldwide (approx. 45K).

  • Closely monitor the T&E and P-Card processes to ensure timely completion and swift resolution of issues.

  • Manage the vendor relationships provided by Concur Expense (user support and audit) and Citi (card services) to meet service level agreements.

  • Work closely with partners and business unit stakeholders to ensure processes are incorporating business changes.

  • Prepare complex analyses and business cases and manage approved projects to implement continuous process improvements and compliance initiatives.

  • Review and maintain T&E and P-Card Policies and procedures.

  • Work with travel partners to ensure central travel accounts are reconciled and monthly postings and payments are made.

  • Plan and perform ad hoc projects as needed.

  • Motivate and develop teams by assessing strengths and weaknesses, providing appropriate developmental opportunities, and implementing successful hiring and retention practices

  • Think strategically, build relationships, communicate effectively, drive results, inspire creativity and innovation, champion change, build teams and exhibit professional excellence. 

Basic Qualifications :

  • 5-7 years related work experience

  • Direct supervisory experience

  • Microsoft Office experience (Excel/Visio, etc)

  • Prepare effective PowerPoint decks/business cases; excellent presentation skills

  • Exemplary interpersonal/customer service skills

  • Excellent verbal and written communication skills

  • Demonstrated critical thinking and complex analytical skills

  • Strong ability to interact effectively and influence at all levels of the organization

  • Demonstrated experience partnering with key stakeholders

  • Experience leading/implementing process improvements

Preferred Qualifications :

  • Experience using Concur Expense, commercial card, SAP

  • Administrative experience using Concur

Required Education :

  • Bachelor’s degree in Accounting or Finance

Preferred Education :

  • MBA

Company Overview :

At Corporate, you’ll team with the best in the business to build one of the most innovative global businesses in any industry. Uniquely positioned at the center of an exciting, multi-faceted Company, the forward-thinkers at Disney Corporate constantly pursue new ideas and technologies to help the Company’s many businesses drive value, all the while gaining something valuable from the experience themselves. Come see the most interesting Company from the most interesting point of view.

Additional Information :

This position is a legal entity of The Walt Disney Company, an equal opportunity employer.

Job ID: 522694BR

Location: Celebration,Florida

Job Posting Company: The Walt Disney Company (Corporate)