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The Walt Disney Company Manager, Product Management in Celebration, Florida

Disney Experiences

Disney Signature Experiences (DSE) – Technology & Digital

Position: Manager, Product Management

Job Description

“We Power the Magic!” That’s our motto at Disney Experiences Technology & Digital. Our team creates world- class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role will serve as a key leader of the product team responsible for Disney Vacation Club. Reporting to the Product Director your responsibilities will include:

  • Leading a team of product managers responsible for defining the product strategy, creating outcome-based roadmaps and developing requirements.

  • Leading external vendor teams to deliver products.

  • Providing product and scorecard updates to business and technology leadership.

  • Negotiating through blockers.

  • Collaborating cross-functionally with technology and business leaders to establish commercial strategies using technology to drive the business.

  • Serve as part of squad on larger projects, assisting with their successful completion.

It is key for this leader to have a holistic understanding of how to use product management models and technology to create an exceptional guest experience, support business operations and optimize Cast in a financially constrained and rapidly changing environment.

Desired Experience and Qualities

  • Leader with the ability to lead diverse and cross-functional teams in a meaningful way to produce quality results.

  • Demonstrated proficiency in strategy development and day-to-day operations aligning with business priorities bringing the concepts to reality.

  • Excellent communication and negotiation skills and proven experience driving alignment across multiple stakeholders and mediums.

  • Understanding of the latest product management frameworks and theories and how to apply them to create impactful experiences.

  • A understanding of current Disney Experience capabilities as it relates to converging technology seamlessly into the Guest experience.

  • Out of the box thinking, ability to broker creative solutions with internal and external teams to overcome roadblocks and move projects forward.

  • Creates data driven strategies by staying abreast of the latest business and market trends while also monitoring guest behavior through analytics and consumer testing to track against KPI’s.

Responsibilities

  • Lead a team of Product Managers that define and deliver against guest and business needs.

  • Serve as a business facing contact for cross-functional partners on the Disney Vacation Club business.

  • Collaborate with other Disney Experiences Tech & Digital teams to ensure alignment with product standards.

  • Stay abreast of the latest technology trends find strategic opportunities to use innovation to solve business problems.

Basic Qualifications:

  • Minimum of 8 years related work experience with 2+ years in a management position.

  • Leader of a team being able to set a clear vision and drive accountability to meet their goals.

  • Served as the lead on small to medium digital and technology projects, including evaluating and improving estimates, scope, and plans.

  • Experience with technical, user and business issues in a digital organization.

  • Identify and articulate the impact of the latest industry trends on our business.

  • Work collaboratively across large matrixed organizations.

  • Experience collaborating with and achieve applicable results through others and the capability to interact within all levels.

  • Ability to coach, mentoring, educate, and handle conflict management/negotiations.

  • Experience with Agile software development methodology.

Preferred Qualifications:

  • Experience evaluating emerging technology solutions and companies for fit and viability against use cases.

  • Entrepreneurial mindset, proactive thinker with the ability to thrive in an often ambiguous, fast paced environment.

  • Cultivate and maintain strong relationships with key stakeholders across the organization.

  • Working knowledge of markets, products, and competitive landscape (including ability to predict and explain current/future trends), and the ability to translate (both verbally and in writing) technologies into business value.

  • Strong analytical and financial skills.

Required Education

  • Bachelor’s degree required. Graduate degree preferred.

Job ID: 10085160

Location: Celebration,Florida

Job Posting Company: Disney Experiences

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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