Job Information
The Walt Disney Company Manager II-Audience Strategy in Celebration, Florida
“We create happiness.” That’s our motto at Walt Disney Parks and Resorts and it permeates everything we do. At Disney, you’ll help encourage that magic by enabling our teams to push the limits of entertainment and build the never-before-seen! Are you ready to join this team and make your impact?
The Customer Engagement Media Strategy & Activation team delivers powerful customer experiences across marketing touchpoints by using data and tools to bring marketing to life. We lead consumer analytics, business intelligence, and audience strategy for 1:1 marketing campaigns to improve targeting, messaging, and channel strategies using data-driven insights.
This is an individual contributor role.
This position is based in Celebration, Florida.
You Will:
Audience Strategy
Lead audience strategy for one or more Line of Business within Disney Experiences
Create data-driven, audience-first strategies for various campaigns, using business objectives, audience performance and insights, and knowledge of data activation
Translate business objectives into actionable, data-driven audience recommendations
Provide strategic and tactical support for direct channel and paid media campaigns by identifying relevant audiences and ensuring platform delivery
Leverage understanding of available attributes, models, segmentation, and onboarding capabilities to creatively think about ways to use audience data
Play a meaningful role in annual upfront planning, providing insights, recommendations and strategies to help craft the comprehensive marketing plan. Provide thought leadership on how the team can best support the process
Audience Insights & Analytics
Analyze and synthesize data from various sources to build holistic views of audiences with clear insights and recommendations. Present findings to the Audiences team and partners
Monitor the performance of audience strategies and make recommendations for optimization
Provide recommendations and thought leadership on the advancement of insight capabilities
Audience Team Priorities
Expand team capabilities and influence through partnerships with internal teams or vendors
Develop subject matter expertise and own the development of a priority area for the Audiences team, ensuring the rest of the Audiences team remains informed
Find opportunities to streamline Audience team processes and workflows
Audience Team Leadership
- Provide mentorship and thought leadership to other Audience team members
You Will Have:
Proven team player with strong collaboration skills
Data-driven professional with strong curiosity and a desire to learn
Innovative thinker with a passion for advancing capabilities
Strong communicator with proven success partnering with various teams and levels to drive business results
Knowledge of Disney Parks, Experiences & Products and a passion for the brand
5+ years of relevant work experience
Experience crafting data-driven, audience-first strategies for direct channels and/or paid media
Experience using data and insights from multiple sources to provide actionable, audience-centric recommendations
Experience with Data Analysis and Manipulation Tools (Excel, Tableau, SQL, Snowflake, Google Analytics, Adobe Analytics)
Experience translating insights and recommendations into presentations for various stakeholders
Experience with Paid and/or Direct Channel Activation Platforms (Meta, YouTube, Google, Adobe Campaign, Braze, Salesforce, etc.)
Experience leading and completing projects in a large, matrix organization
Experience with Audience segmentation and activation tools (DMP, CDP, Data Onboarders)
Understanding of Customer Data Strategy concepts (1st/2nd/3rd party data, Data Privacy and Suppression, Segmentation)
Preferred Qualifications
Exposure to Advanced Analytics and Business Intelligence teams and the ability to translate business needs to model and dashboard ideas and requirements
Experience monitoring audience performance
Experience mentoring junior team members
Experience with audience insights tools, such as Google Insights Finder, Resonate, etc.
Education
Four-year college degree or equivalent work experience
Additional Information
Benefits and Perks : Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
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Job ID: 10071323
Location: Celebration,Florida
Job Posting Company: Disney Experiences
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.