The Walt Disney Company Associate Client Engagement Manager in Burbank, California

At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

The Associate Client Engagement Manager (CE) role reports into the Enterprise Technology group, which is responsible for involving the right technology products, services and expertise based on customer needs. This role will act in support of Disney’s Corporate Legal group.

Responsibilities :

  • Act as a liaison between Corporate Legal and Enterprise Technology.

  • Be accountable and responsible for managing the business client relationships and the delivery of small- to medium-sized projects within Corporate Legal.

  • Actively participate in the delivery of large, complex projects within Corporate Legal.

  • Support, actively participate in, and/or manage the ideation, initiation, planning, and execution of legal technology projects.

  • Work closely with Legal business executives, leaders, and staff to understand their needs and implement technologies that support their business objectives and deliver effective and efficient solutions and services.

  • Partner across Enterprise Technology teams to identify, recommend, and implement the right services and solutions based on customer needs.

  • Partner with internal organizations such as Legal, Finance, Sourcing & Procurement, Global Information Security, and Global Business Applications support to initiate legal technology projects.

  • Support and provide timely and effective portfolio and project status updates including financial forecasts, budget to actual tracking, risks, issues, and schedule

  • Provide continuous monitoring of in-flight and planned initiatives to ensure direction remains in alignment with project objectives and overall strategic intent

  • Work closely with the Legal and IT finance teams to help support monthly and quarterly financial activities

  • Assist in strategic planning and prioritization of legal technology projects to enable critical investment decisions.

  • Build and nurture relationships with legal technology vendors, service providers, and internal resources.

  • Enable innovation and continuous improvement to drive efficiency and value.

  • Work across segments to collaborate and identify strategic technology alignment and opportunities.

Basic Qualifications :

  • Bachelor’s degree

  • 6+ years of hands-on experience managing and/or leading technology projects

  • Demonstrated ability to learn complex concepts quickly and strong critical thinking skills,

  • Ability to obtain a deep understanding of business goals, problems, processes, and technology.

  • Strong quantitative and integrative analytical skills (putting the pieces together into a coherent picture of the issues and solutions, including process, technology, implementation approach, culture, etc.).

  • Ability to use the deep understanding of the business and translate that into business and technical requirements.

  • Ability to take business problems and recommend technical solutions utilizing both internal and/or external solutions to solve those problems.

  • Ability to build relationships and trust across a variety of technical and non-technical stakeholders.

  • Comfortable interacting with all levels of the organization

  • Demonstrable customer centric approach that focuses on responsiveness and meeting commitments

  • Ability to manage multiple work streams in various stages simultaneously

  • Demonstrated ability to work in self-directed, high energy work teams.

  • Demonstrable experience in successfully managing project tasks, timelines and deliverables

  • Knowledge and expertise in Project Management Methodology phases, and artifacts, and project management concepts

  • Ability to collaborate and drive decision making through consensus building

  • Demonstrable experience working with cross-organizational groups to build alignment for projects and vision through indirect influence

  • Successful issue resolution and conflict management skills

  • Excellent verbal, written, and presentation skills

  • Ability to clearly communicate technical concepts with both technology and legal colleagues

  • Working knowledge of budgeting and forecasting for projects

Preferred Qualifications :

  • 5+ years of hands-on experience managing legal technology projects in a law department, law firm, or IT organization supporting a Fortune 100 company.

  • Knowledge and familiarity with Strategic Planning and Executive Management Reporting

  • Knowledge and familiarity with Legal technology tools and processes a plus

Job ID: 543377BR

Location: Burbank,California

Job Posting Company: The Walt Disney Company (Corporate)