The Walt Disney Company Disneyland Tour Services Host - Full Time, HK Disneyland in Lantau Island, Hong Kong
Have you ever dreamed of joining playtime with Woody and Jessie in Andy’s Backyard or leading Guests to cruise the classic river voyage of adventure? From operating rides and attractions to arranging engagement proposals for Guests, Security, Safety, Fire and Health Services Cast Members bring the magic of the Hong Kong Disneyland Resort to life for our Guests.
Responsible for day-to-day operations and tours fulfillment of Disneyland Tour Services Team and Youth Education Series (Y.E.S.) programs
Handle VIP Tour Guests with Concierge services at all time
Assistant any special activities or events of the Resort
Deliver high "Disney" services standard which beyond guests' expectation proactively
Basic Qualifications :
Excellent Guest services attitude
Caring personality with good interpersonal skill and teamwork mindset
Outgoing and eager to communicate with Guest from different origins
Able and willing to work outdoor and shift duty required
Fluent in Cantonese, English and Putonghua. Knowledge in other language(s) a plus Availability Requirements Full-Time availability is required. This role is Full-Time and requires full availability for any shift.
Preferred Qualifications :
Ability to speak other Foreign language(s)
Previous work experience in Hotel, Guest services, and tourism industry
Candidates with more experience will be considered for higher positions
Preferred Education :
Tertiary education qualification from Hotel, Hospitality or Tourism Management courses
Computer skills and knowledge in Microsoft Office applications (Word, Excel, PowerPoint) and Chinese word processing
Additional Information :
Our Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company - typically 5 to 6 working days per week including shifts on Saturdays, Sundays and Public Holidays.
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Job ID: 392134BR
Location: Lantau Island,Hong Kong
Job Posting Company: Disney Parks & Resorts