The Walt Disney Company Lead Infrastructure Engineer in Lake Buena Vista, Florida

The Lead Platform Engineer oversees highly-complex maintenance, design, development, administration, and support activities, including software, platform, and configuration. You will be responsible for the operational support and maintenance of platform(s) and infrastructure, including monitoring and maintaining platform(s) and infrastructure as well as leading day-to-day operations. You will use your best practices in day-to-day operations and work with business units to plan, design, and implement large-scale, platform-oriented projects. The ideal candidate will use data to plan for growth needs, upgrades, migration, and functionality as well as provide technical guidance and oversight and leads, coaches, and mentors the Platform Engineering team.

Responsibilities :

  • Oversee the business segment’s RedHat Linux systems management. This role has a systems engineering component in troubleshooting, diagnosing and resolving system issues as first point of contact, in addition to development and engineering of new solutions and improvements to existing solutions to mitigate or prevent degradation or outage to the environment.

  • Designs forward-thinking strategy for the sustainment and iterative improvement of a physical, virtualized, and cloud-aware enterprise environment

  • Partners with application, delivery, and sustainment partners to provide reliable and cost-effective solutions to unique challenges

  • Works with vendor teams and corporate alliance partners to oversee development of customizations to packaged solution offerings, and reviews their work in terms of quality and adherence to standards

  • Partners with Security to report on, validate, and assure full compliance to Disney standards (PCI, MSBs, RedHat RHSAs, etc)

  • Architects best practices used in the maintenance and administration of systems, including software platform, and configuration updates across multiple business units.

  • Defines the processes used in identification of the root causes of operational issues and leads root cause analysis; resolves problems and/or recommends solutions for implementation by others.

  • Oversees the development and implementation of tools, automation, and scripts to facilitate multiple platform maintenance, operational efficiency, reliability, and administration.

  • Architects development work to create tools that span multiple business units.

  • Plans and executes large-scale platform-oriented projects across Platform Engineering team that includes segment initiatives and updates to platform and infrastructure, products, and services.

  • Prioritizes work and assigns work to team.

  • Leads multiple levels of testing prior to release of new and upgraded platform and infrastructure, products, and/or services.

  • Uses data and metrics to plan for growth needs, plan upgrades, migration, and functionality.

  • Develops and reviews architecture, platform and infrastructure plans, develops and guides staff

  • Designs, develops, test, deploys, maintain, and improves high-volume transactional software platform(s) and infrastructure

  • Develops broad technical solutions that meet specifications and that impact future development and operations.

Basic Qualifications :

  • 8 to 12 years of progressively related experience in Systems Engineering and/or software development.

  • 1 to 3 years of project or team lead experience.

  • Advanced knowledge of systems applications and hardware, server architecture, operating platforms, NAS/SAN technologies, and internet and web applications.

  • Demonstrated mastery of Linux Systems Administration (7+ years)

  • Excellent technical skills as it relates to the Linux Operating System (RedHat 5/6/7, yum repositories, RPM development and testing), NAS storage, network, and security

  • Experience with Desired State Configuration and Revision Control, specifically as it relates to managing a large-scale enterprise environment (Chef, Git, GitHub, GitLab)

  • Fluency in programming/scripting skills for automation in at least two of Bash/Korn, Ruby, Python, and Perl

  • Proven understanding of TCP/IP and related protocols (HTTP, FTP, SMB, NFS)

  • Experience with IT service management standards and practices (ITIL)

  • Excellent presentation skills with a high degree of comfort communicating across all levels of the organization

  • Demonstrated experience in IaaS and PaaS administration and support in AWS and/or Azure

  • Advanced experience with:

  • Web and Java applications, such as JSP, ASP; PHP; JavaScript; PERL; Python; VBScript or other programming language

  • Tools and middleware including Chef, Ansible, Terraform, MQ, TC Server, WebSphere

  • RPM Scripting

  • Chef/Puppet

  • Bash

  • Database software (Microsoft SQL, Oracle)

  • SAN/NAS Storage Platforms

  • Apache Tomcat, IIS

  • Project management methodologies (Agile, Scrum, Waterfall, etc.)

Preferred Qualifications :

  • Demonstrated understanding of RedHat’s kickstart functionality

  • Experience in buy vs. build decision making and tool evaluation

  • Advanced technical skills in server hardware (HPE C7000 Blade Systems), SAN Storage (HPE LeftHand), and server virtualization (VMware vSphere 5.5, 6.0, 6.5)

  • Familiarity with the iSCSI technology and specifics as it relates to an enterprise implementation

  • Experience with CHEF and Ruby Scripting

  • Experience using VersionOne, ServiceNow, or other industry standard incident and task management systems

  • Strong focus on IT security best practices

  • Experience with AWS and/or Azure Cloud Solutions

Required Education :

Bachelor’s degree in Computer Science, Information Technology, or similar field or related work experience.

Preferred Education :

Master’s degree in Computer Science, Information Technology, or related field

Company Overview :

The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences. Bring your individual talents here and discover for yourself why a career with Disney is the opportunity you’ve been looking for.

“It takes people to make the dream a reality.” Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Walt Disney Parks & Resorts means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true.

Additional Information :

This position is with the legal entity of Walt Disney Attractions Technology LLC, an equal opportunity employer.


Job ID: 486628BR

Location: Lake Buena Vista,Florida

Job Posting Company: Disney Parks & Resorts