The Walt Disney Company Restaurant Manager-Hotel F&B in Anaheim, California

At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

“We make magic.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

The Restaurant Manager for Hotels will be responsible for supervising and coordinating the day-to-day operation of a high-volume, full-service restaurant outlet located in a 4 Diamond Hotel Property. In this role, you will be responsible for leading the implementation of the overall strategies and goals of the department. Lead and manage a safe and efficient operation for Guest and Cast through active daily On Stage management coverage. Engage Guests for feedback. Support Resort and division initiatives. Manage Guest metrics; daily labor processing; coaching and development of Cast Members in the performance of their roles. Model Disney Leadership behaviors and promote an emphasis on the Four Keys business standards.

Responsibilities :

  • The Restaurant Manager is responsible for leading, developing and setting the direction for a high-volume, full-service restaurant team while establishing the accountabilities to deliver Guest Excellence, Cast Excellence, and optimal financial results.

  • Provide overall management direction ensuring Guest, Cast and Financial success.

  • Ensures Food and Beverage Operations are led through active stage management ensuring exceptional product and service.

Basic Qualifications :

  • 4 years’ experience leading others

  • Demonstrated ability as a team leader

  • Proven strong Guest Service orientation

  • Proven success in high-volume, table service location

  • In-depth beverage knowledge.

  • Computer Skills – proficient in Microsoft Office

  • Excellent verbal and written communication skills.

  • Must have a thorough understanding of the health laws and sanitation codes.

  • Must have an excellent understanding of P&L's and financial acumen.

Preferred Qualifications :

  • Experience in a full service restaurant

  • Experience leading a Hotel Food and Beverage Operation

  • Serve Safe certification or equivalent

  • Sommelier Certification

Required Education :

  • Associate's Degree with 2 years Full Service leadership experience

Preferred Education :

  • Bachelor's Degree with 4 or more years Full Service leadership experience

Additional Information :

©Disney is an equal opportunity employer. Drawing Creativity from Diversity.

Job ID: 493438BR

Location: Anaheim,California

Job Posting Company: Disney Parks & Resorts